ost analysis based on information provided by our former Tour de France clients. Friday, November 13, 2009
To Bring or Not to Bring (Bike): www.tdf-tours.com Tour de France Trip 2010
ost analysis based on information provided by our former Tour de France clients. Sunday, November 8, 2009
Bye Bye Bordeaux: Tour de France Trip 2010
Friday, November 6, 2009
Saint Emilion Spectacular: Tour de France Trip 2010
After saying goodbye to Jean Marc at his stunning Château (see photo), I headed northeast to Saint Emilion. The village is a UNESCO world heritage site and I always enjoy driving there although th
e roads are ridiculously narrow as my battle-scarred van can confirm. On the roster was a day of ride planning and some other mundane details such as paying deposits for our guides' hotels, and confirming some final non-riding activities such as the cooking class and a walking tour. Most tourists are so interested in shopping above ground in Saint Emilion that they completely miss the endless underground caverns carved by generations of monks. There is even an underground cathedral if you can believe it. Our TDF Tours clients will discover the secrets next July. The sun peeked out so I couldn't help but take a few snaps of things our Tour de France trip clients will see while exploring this great little town.
After that, I was off to Bordeaux (about 13 miles due west of Saint Emilion) to prepare a little surprise for our clients when they see the Stage 19 time trial. I also met with our bike mechanics, almost tore the roof of the van because of a botched underground parking attempt, and drank a freshly-squeezed orange juice while wolfing down homemade cookies at the Hotel Regent tearoom across from Bordeaux's Opera House. All in all an excellent day.
I'll be sad to leave this beautiful region, especially with the vines all turning golden yellow. But it will be nice to see my wife and kids again - especially little baby Spencer who just celebrated 10 months. Before heading home though, there is more work to be done and I have a busy day planned tomorrow including wine tasting confirmations, some riding if the weather is good, and interviewing a potential guide who lives in the area.
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For more information about our Tour de France trips, please visit our website http://www.tdf-tours.com/, email us at info@tdf-tours.com, or call us toll-free at 1.888.825.4720.
Thursday, November 5, 2009
Tour de France 2010: Bonjour from Bordeaux

After the hotel inspection, I headed north to Bordeaux wine country. I'm here to do final chateaux inspections and also to test our rides for Spyns 2010 Tour de France trips. While driving I had a call from Jean Marc (owner/manager) at Chateau Camiac where our classic tour clients will be spending a few days before the Bordeaux time trial (see photo). He graciously offered to put me up for the night and on top of that cooked me an incredible dinner. We drank too much wine and traded stories about working in the service industry. Jean Marc has owned the Chateau Camiac since 1989 and has had a very interesting life working in high-tech, the medical services industry, and lately tourism. I was planning to do some work but we ended up talking for 3 hours while enjoying some excellent red wine from the local vineyards (even a 2003 Figeac which was excellent). He's a great guy and I can't wait for Spyns clients to meet him.
Tomorrow I'll be in the village of Saint Emilion (a UNESCO world heritage site) to confirm our walking tours there. The town has incredible underground caverns, including an underground cathedral if you can believe it. I'll also be stopping by a friend's wine bar for a chat over lunch. More updates to follow over the next few days.
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For more information about our Tour de France trips, please visit http://www.tdf-tours.com/ or call us toll-free at 1.888.825.4720.
Tuesday, November 3, 2009
TDF Tours: Former Client Interview
Background: Kathy & Dave Trost are the classic Spyns tour couple, he rides, she doesn't. They joined our 2007 Tour de Frace swing through the Pyrenees, Bordeaux, and Paris for the finish. We previously offered just riding tours but Kathy made us change our minds. Suffering from chronic knee problems, Kathy simply could not ride so we designed a separate itinerary just for her. An idea sparked: why not offer a full itinerary for people who don't want to bike? Voila, hence our separate itinerary for non-riders which has become so popular the last few years. Here is a copy of our e-interview with Kathy:
TDF Tours: Describe your search for a Tour de France tour.
Kathy: I just typed "Tour de France tours" or something similar and your company was first or second on the google list.
TDF Tours: What did you do then?
Kathy: I sent in a request for info and Ryan called back so fast that he almost ruined the surprise. This was a surprise birthday gift for my husband. He left a message and I called the toll-free number and got Ryan. (Ryan King is TDF Tours President/Owner.)
TDF Tours: And then? Kathy: It was a pleasure speaking with the owner. I found Ryan funny, enthusiastic, and very accommodating. I was up-front about my knee problems and that I couldn't bike. Back then they didn't have a separate itinerary for people who didn't want to ride. He said it was possible but couldn't promise anything until he'd done some research. As promised, he called back in a few days after emailing me my own private itinerary. I was impressed.
TDF Tours: How was your tour?
Kathy: Magical. You always wonder if web-based companies are real so this was a bit of a shot in the dark. I was confident about our choice because the registration process and pre-trip back-and-forth were very professional. But we were both relieved when the guide picked us up at our hotel on time. We were a bit jet lagged so Dave didn't feel like riding so Ryan set us up in the hotel (a castle!) lounge with a bottle of champagne, snacks, and the tour on satellite TV. It was a great start.
TDF Tours: What was the highlight of your Tour de France trip?
Kathy: Dinner at the Eiffel Tower.
TDF Tours: What were your comments about TDF Tours for the website?
Kathy: There are no words to describe the cultural, visual, gastronomic and exciting experience we had with you. We will recommend Spyns to everyone we know and meet. We will never forget the tour or you. A million thanks.
TDF Tours: What would you say to someone considering a Tour de France tour with us?
Kathy: Do it! You only have one life and perhaps one opportunity to see the Tour de France. You made our first trip to France unforgettable.
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For more information about TDF Tours Tour de France tours, or to request references from former Tour de France clients, please visit our website http://www.tdf-tours.com/ or call us toll-free at 1.888.825.4720.
Selecting a Tour Company: Things you should know
1. Websites, brochures, and written references are nice, but you want to actually talk first-hand with someone who has traveled with the company before. Ask the tour director for a list of contacts that YOU yourself can choose from.
I can't agree more and this is why we routinely provide a list of references, quite often from a potential client's home town. It's essentially to contact people who have previously traveled with a company as they can provide an unscripted and unbiased review of TDF tours and its products.
2. Find out the size of the currently registered group (and what the expectations are before departure) and compare that number with previous years trips. Be wary of a tour company that has experience with smaller groups but has vastly increased their numbers for your trip.
This is an excellent point. In 2010, we chose to limit the group size to ensure that we maintain the right guide to client ration.
3. Prior to departure, ask for a final itinerary. Yes, a few things may still be up in the air, but most of the details SHOULD have been ironed-out before you actually leave.
Our final itinerary is available on our website and pre-trip materials are sent in February the year of travel.
4. Absolutely do not pay with a check! If things go horribly wrong, you have zero recourse for getting your money back. If the tour company insists on a check instead of a credit card, then find another tour company--period.
An excellent point. Fewer than 1% of our clients actually pay by check, preferring rather to pay with credit cards.
5. Make note of communication patterns with the tour company up to and prior to your date of departure as they are likely to manifest into a full blown issue when you are overseas.
I couldn't agree more. The longer the lag in communication, normally the more disorganized the company.
6. When you arrive at your destination, you should have a welcome kit with a final trip itinerary in your hotel room. No comments. Great point.
7. As it is a cycle tour, a huge concern of yours should be the bike you will be riding for the duration of your travel. If you shipped your own, you will need to schedule time with the tour mechanic/s to help assemble the bike and make sure everything works as it should.
We've discouraged clients from bringing their own bikes in 2010 as there were often delays in getting out for the first day's ride. For those who do, we ask that they complete our "Getting your bike ready" form and that they ship their bike to France so that it arrives at least 24 hours before the first day of the tour.
8. Make note of how the bikes are transported. Any and all vehicles transporting your bikes should have the appropriate bike rack or trailer.
In 2010, we'll have several modes of transportation including our vans with roof racks, trailers, and for those bringing their own bikes, a cube van that can fit their bike boxes.
9. Be wary of last-minute changes to lodging and/or itinerary. When traveling in France during the tour, hotels, restaurants, and attractions book-up solid.
I can't imagine any company trying to book hotels just days (or weeks) before the Tour. This is why TDF Tours pre-books its hotels in September/October the year before the tour.
Posted by Ryan King, http://www.tdf-tours.com/